High-performance work systems in healthcare: Toward an evidence-informed approach

Management research often focuses on individual practices without considering the contexts in which they operate.  This bias makes it difficult to weigh the relative value of programs against each other, and also contributes to the misperception that when it comes to management programs, “more is better.”

Our recent research attempts to address this limitation by reviewing what is known about work systems.  (We have been presenting preliminary versions of the model in venues like ACHE Congress and AcademyHealth, but this its debut in a peer-reviewed publication.)

As the featured article in the latest issue of Health Care Management Review, it is available online for free as a PDF or EPUB.

Is the model useful to you?  Do you have questions about it?  Suggestions to improve it?  Comments are welcome.

About Andrew Garman

Chief Executive Officer, NCHL; Professor, Health Systems Management Department, Rush University

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